Payment & Cancellation Policy

Payment Policy

In order to make a reservation with Pelekanos restaurant, it is necessary that 50% of the total amount be prepaid, via credit card (MasterCard, Visa).

The remaining amount of travel services delivery is to be settled 7 days before arrival in Santorini.

Cancellation Policy

If a reservation is cancelled:

  • 22 or more days prior to the arrival date of the visitor - client, the prepayment is fully refunded (any potential expenses are charged to the client)
  • 14 to 21 days prior to the arrival date of the visitor - client, 50% of the prepayment is refunded to the client (any potential expenses are charged to the client)
  • 13 or less days prior to the arrival date of the visitor - client, the prepayment is not refunded.
  • Remaining time in our restaurant is not limited except if it is agreed via email with the costumer.
  • Down-payment is refundable in case of rain and we cannot serve in the inner space,(any potential expenses are charged to the client.)

Reservation cancellation:

10 minutes after the reservation time if no one of the guests shows.

No reconfirmation from the costumer 2 days before .